#thecustomerisking

THE CUSTOMER IS KING

Saturday 23rd July 2016
@ THE DOVER HOTEL, AROMIRE, IKEJA LAGOS. 9:00AM OR 3:00PM SESSION

Customer Service In Social Media | Workshop

Counting Down

Who Can Attend???

Featured Speakers

Wale Olukoya


Senior Social Media Consultant & Expert in Social Media Customer Relations and Management

Victor Ariyibi-Oke


Business Process Director Africa,
Metropolitan School of Business and Management UK

Colin Browne


CEO Happy Sandpit & Weststfloyd
Expert in Organisational Culture, Engagement and Leadership Expert

Uwaifo Imafidon


Executive Business Development, Sales,Marketing & HR Consultant at Petronomics

CHINENYE NWAGBO CYNTHIA


CREATIVE DIRECTOR/ CO-FOUNDER ESTILO ELITE INTEGRATED SERVICES

Onokerhor Darlington


CEO Eshoppaz Integrated Systems Ltd Expert in Ecommerce and Online Shopping, social media optimization, customer relationship management

Adeboyin Okesina


2015 Nigerian Idol Season 5 Online Presenter , CEO - IDYLLIC ENTERTAINMENT
An Expert in Public Relations & Event management, A Professional and passionate writer and a media Hostess

Linda Liquorish


CEO at Linquorish Inc Expert in Event management & Activation

Ochuko Aggreh


Team Lead WOOF CONSULTING

ARCHIBALD T. MARWIZI


Managing Director Gudbank t/a Five Star Services

BENEFITS


✓ Social Media & Customer Relationship Management
✓ Micro Blogging & Customer Care
✓ When Customer Service Goes Viral
✓ How Social Media Is Impacting Customer Service
✓ How to Run an effective Live Chat Customer Service Solution
✓ Customer Services & Body Language
✓ Customer Handling Techniques (Discover how to handle Angry Customers , Know it all Customers, Illiterate Customers,Happy Customers)
✓ Face to Face Customer Services /Telephone Customer services Vs Social Media Customer Services
✓ Real Life Practical Sessions and Case Scenarios
✓ Discover how Satisfied Customers can Generate More revenue and income for You
✓ Improving Customer Services with Effective Business Processes
✓ Effective Event management & Customer Care


TO SPEAK | TO EXHIBIT | TO SPONSOR

Chat With Us
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Have any questions?

info@dguevents.com

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